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Cause & Remedy

PROBLEM

CLOUDY WATER

POSSIBLE CAUSE

Combined chlorine in the water

SOLUTION

Treat daily with shock treatment with OXY OUT or POOL SHOCK as per instructed dosage until combined chlorine is eliminated

PROBLEM

CLOUDY WATER

POSSIBLE CAUSE

pH too high

SOLUTION

Add pH DOWN until pH level reads 7.2 - 7.6

PROBLEM

CLOUDY WATER

POSSIBLE CAUSE

Total Alkalinity too high

SOLUTION

Add dry or liquid acid as per Dealer’s instructions. Adjust to 80 - 150 ppm

PROBLEM

CLOUDY WATER

POSSIBLE CAUSE

Hardness too high

SOLUTION

If hardness is above 500, circulate the water through a portable water softener and then add META-SOL. Adjust to 150 - 280 ppm

PROBLEM

CLOUDY WATER

POSSIBLE CAUSE

Extremely small particles in pool water caused by storm or pool flooding

SOLUTION

Add QUICK CLEAR as instructed. In extreme cases a "floc" with C-CLEAR will be necessary

PROBLEM

CLOUDY WATER

POSSIBLE CAUSE

Poor circulation in certain areas

SOLUTION

Check the skimmer valve setting drawing water from the surface and bottom drain. Adjust setting of return nozzle downward

PROBLEM

CLOUDY WATER

POSSIBLE CAUSE

Excessive dissolved solids in water

SOLUTION

Solids build up in water used year after year. Backwash at the rate of 1% per day

PROBLEM

SCALE FORMATION

POSSIBLE CAUSE

pH too high

SOLUTION

Add pH DOWN as per instructions on label. Do not use unstabilized chlorine

PROBLEM

SCALE FORMATION

POSSIBLE CAUSE

Total Alkalinity too high

SOLUTION

Add pH DOWN or Muriatic Acid as per instructions on label

PROBLEM

SCALE FORMATION

POSSIBLE CAUSE

Dissolved calcium too high

SOLUTION

Dilute water

PROBLEM

EXCESSIVE CHLORINE USAGE

POSSIBLE CAUSE

Pool water not stabilized

SOLUTION

Add STABILIZER. Adjust to a minimum of 30 ppm

PROBLEM

EXCESSIVE CHLORINE USAGE

POSSIBLE CAUSE

Dirty lint strainer or skimmer basket

SOLUTION

Clean out

PROBLEM

EXCESSIVE CHLORINE USAGE

POSSIBLE CAUSE

Overhanging trees

SOLUTION

Cut back trees

PROBLEM

EXCESSIVE CHLORINE USAGE

POSSIBLE CAUSE

pH out of balance

SOLUTION

Test and adjust alkalinity to 80 - 150 ppm. Adjust pH to 7.2 - 7.6

PROBLEM

CORROSION of metal parts, pitting of concrete, rust specks on walls

POSSIBLE CAUSE

Alkalinity too low

SOLUTION

Adjust to 80 - 150 ppm with ALKA PLUS

PROBLEM

CORROSION of metal parts, pitting of concrete, rust specks on walls

POSSIBLE CAUSE

pH out of balance

SOLUTION

Adjust to 7.2 - 7.6 with pH UP

PROBLEM

EYE/SKIN IRRITATION or "chlorine" odour

POSSIBLE CAUSE

pH out of balance

SOLUTION

Adjust pH to 7.2 - 7.6

PROBLEM

EYE/SKIN IRRITATION or "chlorine" odour

POSSIBLE CAUSE

Combined chlorine in the water

SOLUTION

Shock your pool with OXY OUT or POOL SHOCK

PROBLEM

ERRATIC pH

POSSIBLE CAUSE

Low total alkalinity

SOLUTION

Test alkalinity. Add ALKA PLUS. Adjust to 80 - 150 ppm

PROBLEM

STAINS

POSSIBLE CAUSE

Medals in water

SOLUTION

"Floc" the water with C-CLEAR to remove metal stains. If stains are accessible, they can be removed by applying pH DOWN to the stained area. Add META-SOL to the pool water

PROBLEM

VISIBLE GREEN ALGAE

POSSIBLE CAUSE

Lack of chlorine addition

SOLUTION

Superchlorinate with POOL SHOCK daily and add FORMULA 500 Algaecide

PROBLEM

BLACK ALGAE SPOTS

POSSIBLE CAUSE

Lack of chlorine addition

SOLUTION

Black algae spots can be eliminated by putting a 90% available chlorine tablet in a soft cloth bag and lowering the bag on a string until it is near the spots. Brush the spots at intervals until they disappear. Add FORMULA 6000 Algaecide which destroys black algae